The Offer You Can't Refuse What if customers ask for more than an excellent service? Author: Steven Van Belleghem Paperback 2020 256 What if customers expect more than just a good product, excellent service and perfectly performing digital interfaces? And what if new[...] Price:€ 37,50 Add to basket
Deep Loyalty (ENG) Author: Steven Van Belleghem Hardback 2026 260 Customer Experience is going through the most radical transformation in its history. AI is reshaping the rules of the game and in doing so, it[...] Price:€ 34,99 Reserve now
