Customers the day after tomorrow - English version How to attract customers in a world of AI, bots and automation Author: Steven Van Belleghem Hardback 2017 264 We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will[...] Price:€ 29,99 Add to basket
The Offer You Can't Refuse What if customers ask for more than an excellent service? Author: Steven Van Belleghem Paperback 2020 256 What if customers expect more than just a good product, excellent service and perfectly performing digital interfaces? And what if new[...] Price:€ 37,50 Add to basket
Survival Guide for Times of Change 25 change hacks to better cope with change and challenges at work and at home Author: Florence Pérès Paperback 2023 248 Learn why the ancient Greeks did winter training, how a one-second lead can make all the difference, and how to overcome a bad day. Discover[...] Price:€ 34,99 Add to basket
Does Your Brand Care? Building a Better World with the C A R E principles Author: Isabel Verstraete Paperback 2021 147 If there's one thing we have learned in recent times, it's that we live in a fragile world. In the midst of the pandemic, brand expert[...] Price:€ 34,99 Add to basket
The Retail Innovation Toolkit 42 Category Management Tools for Growth Author: Constant Berkhout Paperback 2021 120 HOW TO design an enjoyable and/or efficient shopper experience. adapt your retail format to new societal trends while[...] Price:€ 29,99 Add to basket
Open up Your Organisation Fully Embrace Diversity with Profiles Inclusiveness Author: Ihsane Haouach Paperback 2023 168 Better understanding Better organisations Better society Even though leaders are convinced of the benefits[...] Price:€ 34,99 Add to basket
Disruptive Workplaces Create Your Sustainable & Future Proof Workenvironment Author: Tom Ryckaert Paperback 2024 208 Disruptive Workplaces offers a fresh perspective on facility management (FM) and workplace design, adapted to the rapid changes of[...] Price:€ 37,50 Add to basket
The CARE Principles - Leadership Playbook 20 steps to engage diverse and multigenerational teams Author: Isabel Verstraete Paperback 2024 216 Are you ready to lead with purpose and trust? Do you want to grow 3 times faster than your competitors? Are you ready to[...] Price:€ 34,99 Add to basket
The power of impact How to build a future-fit organisation that connects purpose, people, planet and places Author: Anouk van Oordt Coline Lescot Paperback 2025 200 Organisations today face deep uncertainty and growing pressure to transform - from within and from the world around them. Signs of[...] Price:€ 34,99 Add to basket
Go with Your Talent Card Set for Young Talent Author: Luk Dewulf Peter Beschuyt Els Pronk Emma Thyssen Other binding 2020 80 With this Card Set for Young Talent, you can get started right away with discovering your unique talent set: Easily tear out[...] Price:€ 19,99 Add to basket
Change can be Child’s Play The right mindset for leaders in a winning team Author: Yves Van Durme Paperback 2023 192 Whether you are running a multinational or just running a family, change is not like a game of Monopoly, where your piece saunters[...] Price:€ 34,99 Add to basket
Strategy in Turbulent Times How to Design a Strategy That Is Robust and Future-Proof Author: Kurt Verweire Paperback 2023 260 Companies face increasingly turbulent times. Economic and political uncertainty, sustainability developments, and competitors with new[...] Price:€ 37,50 Add to basket
Content Marketing like a PRO The All-In-One Guide to Content Marketing: From Planning to Promoting Author: Clo Willaerts Paperback 2023 352 Take your content marketing skills to the next level with this comprehensive handbook. Inside, you'll find everything you need to know to[...] Price:€ 37,50 Add to basket
Provotyping Develop and realise sustainable future visions Author: Stefaan Vandist Paperback 2024 248 How do you create a unifying future narrative for your organisation? In an era of growing awareness of biodiversity, climate change, and new[...] Price:€ 37,50 Add to basket
Eventplanner How to Organise Impactful Events Author: Kevin Van der Straeten Paperback 2025 368 eventplanner is the reference work for anyone who wants to turn their event into a huge success. This book will help you to[...] Price:€ 39,99 Add to basket
Net Curiosity Score - ENG Author: Rik Vera Paperback 2024 240 Net Curiosity Score (NCS) isn't just about change, it's about curiosity as the key to navigating it. Many companies don't measure[...] Price:€ 34,99 Add to basket
AI Will Replace You A Framework for Leaders in Times of Agentic AI Author: Maarten Verschuere Paul Joustra Paperback 2025 232 AI Will Replace You shows how organizations can let go of their fear of AI and instead embrace this technology as a lever for growth.[...] Price:€ 34,99 Add to basket
Life and Entrepreneurship GLEE ME FEE WE Author: Luc Geuten Paperback 2025 264 In Life and Entrepreneurship Luc Geuten examines some of life's fundamental questions that fascinate many of us: What makes a life[...] Price:€ 29,99 Add to basket
A diamond in the rough Over 100 specific tips to build a strong customer culture Author: Steven Van Belleghem Paperback 2023 276 Radiate optimism, positivity and energy. Be loyal to your customers (& they will be loyal to you). Never forget to ask[...] Price:€ 37,50 Add to basket
Go with your talent Author: Luk Dewulf Paperback 2012 139 We all have talents, but we don't always know what they are. As a result, talent is sometimes a difficult concept to grasp - but one that we[...] Price:€ 31,99 Add to basket
The Channel Whisperer How to recruit and manage your distributors Author: Paul Sysmans Paperback 2018 200 Distributors are hard to manage. That is what many managers believe. They always want better prices. They insist[...] Price:€ 29,99 Add to basket
Healthusiasm Making customers healthy & happy Author: Christophe Jauquet Other binding 2019 280 Why are people more conscious of their health today than ever before? How can you truly make your customers healthy and happy?[...] Price:€ 29,99 Add to basket
Generation ZAlpha Connecting with the Next Micro-Generation Author: Maarten Leyts Paperback 2023 232 Generational thinking, when used correctly, provides a solid framework for successful marketing and product innovation. Generation ZAlpha, as[...] Price:€ 34,99 Add to basket
Egopreneur Reach the Top Without Losing Yourself Author: Paul Van Den Bosch Paperback 2020 152 Top athletes do everything they can to peak at the right moment. They give 100% of themselves to get in perfect shape. But at work and in[...] Price:€ 25,99 Add to basket