Customers the day after tomorrow - English version How to attract customers in a world of AI, bots and automation Author: Steven Van Belleghem Hardback 2017 264 We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will[...] Price:€ 29,99 Add to basket
The Offer You Can't Refuse What if customers ask for more than an excellent service? Author: Steven Van Belleghem Paperback 2020 256 What if customers expect more than just a good product, excellent service and perfectly performing digital interfaces? And what if new[...] Price:€ 37,50 Add to basket
Reshape Your Career Roadmap for Career Change at Life’s Tipping Points Author: Bärbel Buyse Paperback 2026 200 How to confidently navigate a bold career change. Balances rational structure with recognition of the emotional reality, giving[...] Price:€ 34,99 Reserve now
AI, The Rediscovery of Humanity Can technology make us more creative, empathetic and wise? Author: Jackie Janssen Paperback 2026 190 Price:€ 34,99 Reserve now
Survival Guide for Times of Change 25 change hacks to better cope with change and challenges at work and at home Author: Florence Pérès Paperback 2023 248 Learn why the ancient Greeks did winter training, how a one-second lead can make all the difference, and how to overcome a bad day. Discover[...] Price:€ 34,99 Add to basket
Everyone Can Lead Personal Leadership in Organizations Author: Frans van de Ven Paperback 2022 200 How do you give shape and form to your personal leadership? How can you bring out the best in yourself and in others?[...] Price:€ 29,99 Add to basket
Open up Your Organisation Fully Embrace Diversity with Profiles Inclusiveness Author: Ihsane Haouach Paperback 2023 168 Better understanding Better organisations Better society Even though leaders are convinced of the benefits[...] Price:€ 34,99 Add to basket
Thinking futures Strategy at the Edge of Complexity and Uncertainty Author: Derrick Gosselin Bruno Tindemans Paperback 2016 214 Today's society is facing challenges of an unprecedented global scale. Economic shifts, ageing population, migration flows and climate change -[...] Price:€ 39,99 Add to basket
Fashion management Author: Annick Schramme Francesca Rinaldi Karinna Nobbs Paperback 2020 238 Who hasn't heard of the famous 'Antwerp Six'? They are now all established names in the world of fashion, and there is plenty of young new[...] Price:€ 49,99 Please notify me when this product is back in stock.
The CARE Principles - Leadership Playbook 20 steps to engage diverse and multigenerational teams Author: Isabel Verstraete Paperback 2024 216 Are you ready to lead with purpose and trust? Do you want to grow 3 times faster than your competitors? Are you ready to[...] Price:€ 34,99 Add to basket
Create your own superfans Make a difference with ambassador marketing Author: Niels Vandecasteele Stefan Doutreluingne Paperback 2022 144 How can you turn your customers into ambassadors for your brand? How can you map out your own network? How can you achieve[...] Price:€ 34,99 Add to basket
Does Your Brand Care? Building a Better World with the C A R E principles Author: Isabel Verstraete Paperback 2021 147 If there's one thing we have learned in recent times, it's that we live in a fragile world. In the midst of the pandemic, brand expert[...] Price:€ 34,99 Add to basket
The Retail Innovation Toolkit 42 Category Management Tools for Growth Author: Constant Berkhout Paperback 2021 120 HOW TO design an enjoyable and/or efficient shopper experience. adapt your retail format to new societal trends while[...] Price:€ 29,99 Add to basket
Speak up now! Marketing in times of a climate crisis Author: Wim Vermeulen Paperback 2022 208 To make the shift to a sustainable future, major changes are needed from all of us. More than 80% of consumers are looking to companies to[...] Price:€ 34,99 Add to basket
The power of impact How to build a future-fit organisation that connects purpose, people, planet and places Author: Anouk van Oordt Coline Lescot Paperback 2025 200 Organisations today face deep uncertainty and growing pressure to transform - from within and from the world around them. Signs of[...] Price:€ 34,99 Add to basket
Why Data Wins Transform your organization into a data-driven powerhouse in 7 Key Steps Author: Joachim De Vos Hardback 2026 260 Price:€ 34,99 Reserve now
Disruptive Workplaces Create Your Sustainable & Future Proof Workenvironment Author: Tom Ryckaert Paperback 2024 208 Disruptive Workplaces offers a fresh perspective on facility management (FM) and workplace design, adapted to the rapid changes of[...] Price:€ 37,50 Add to basket
Alexandre Lamfalussy The Wise Man of the Euro Author: Christophe Lamfalussy Ivo Alice Maes Sabine Péters Paperback 2014 208 In 1949 a young Hungarian immigrant arrived in Belgium, with just a few dollars in his pocket. Fleeing from communist repression in his[...] Price:€ 29,99 Please notify me when this product is back in stock.
Change can be Child’s Play The right mindset for leaders in a winning team Author: Yves Van Durme Paperback 2023 192 Whether you are running a multinational or just running a family, change is not like a game of Monopoly, where your piece saunters[...] Price:€ 34,99 Add to basket
Eventplanner How to Organise Impactful Events Author: Kevin Van der Straeten Paperback 2025 368 eventplanner is the reference work for anyone who wants to turn their event into a huge success. This book will help you to[...] Price:€ 39,99 Add to basket
Insights from the boardroom Herman Daems on corporate governance Author: Herman Daems Hardback 2020 240 "Herman Daems has succeeded in distilling his experience - at once broad and profound - into Insights from the Boardroom, a book[...] Price:€ 39,99 Please notify me when this product is back in stock.
Provotyping Develop and realise sustainable future visions Author: Stefaan Vandist Paperback 2024 248 How do you create a unifying future narrative for your organisation? In an era of growing awareness of biodiversity, climate change, and new[...] Price:€ 34,99 Add to basket
Less contact more impact Author: Jochen Roef Jozefien De Feyter Carolien Boom Hardback 2020 186 Customers today demand an extremely personalised buyer experience: they want expert guidance throughout a customised buying process. By[...] Price:€ 29,99 Please notify me when this product is back in stock.
Life and Entrepreneurship GLEE ME FEE WE Author: Luc Geuten Paperback 2025 264 In Life and Entrepreneurship Luc Geuten examines some of life's fundamental questions that fascinate many of us: What makes a life[...] Price:€ 29,99 Add to basket
